Sun Island Hotel & Spa Legian

The staff is incredibly polite and kind, making you feel comfortable right away. You don’t need to worry about anything during your stay. Plus, they offer on-site motorbike rental services, which makes getting around much easier.

Cocrosh everywhere, ther floors near pools alot of noice, Brackfast checked in first day hahaha No hanging protocol not recommended Smelly milk ,no fresh foods dew no AC in the lobby 7 am to 10 emagine that s the time . Room is Okey fine . Need more improvement.

Thé hôtel is well situated, but they need to improve they service! When asked thé service desk for razors, they asked to to go outsider and get them in thé opposite stores!!! The hôtels of this Caliber should provide thé basic amenities....

You can tell that this hotel prides themselves on presentation and service, with everything being immaculately clean, and all staff members were incredibly friendly. Breakfast was good. I am vegetarian and had no trouble finding food, my partner eats meat and he was also satisfied. This hotel is in a central location with plenty of convenience stores nearby. Pool was very relaxing and at a perfect temperature.

Everything was good I didn’t really use any of the commodities just slept there and went out it’s a little bit loud outside which is normal in Kuta

I recently stayed at Sun Island and overall had a pleasant experience, though there were a few noteworthy points. Firstly, the staff truly made my stay enjoyable. They were consistently friendly and welcoming, which added a personal touch to my visit. Breakfast offered a decent selection with the basics—eggs, toast, coffee, fresh fruit, and cereal. However, be prepared to pay extra if you want bacon. The hotel features two pools: one on the 3rd floor, which is a lovely spot to relax, and a rooftop pool that’s perfect for tanning. However, I found the rooftop lacking in atmosphere, and the wooden deck around the pool is in need of repair—it felt quite unsafe. My room was comfortable with effective air conditioning, but the TV was quite outdated, so I didn't use it. I appreciated the water dispenser in the hallway for filling up my bottles, which is a nice touch. The hotel's location is fantastic, just a short walk from the beach, bars, restaurants, convenience stores, and a shopping center. The major downside of my stay was the noise from barking dogs at the building next to the hotel. There is about 10-15 dogs living there. It was disruptive, I could hear it on the 4th floor in the mornings, afternoons and evenings, and while trying to relax by the pool during sunset. Overall, Sun Island has great potential but could benefit from addressing a few issues. With some upgrades and improvements, it could be an exceptional place to stay. I will definitely stay here again, I will just make sure to request a room on the opposite side of where the dogs are.