picharawther Abdul Hakkim Jassim
June 13, 2025
The staff at City Joy Hotel Beijing consistently receive high praise for their helpfulness and professionalism. Here are some key
Warm and welcoming: Guests frequently mention that the front desk and concierge teams are friendly, attentive, and genuinely eager to help, often going above and beyond to assist with directions, transport, or special requests.
English-speaking assistance: While not all staff are fluent in English, at least one or two team members on each shift are usually able to communicate well. Many guests noted that language barriers were minimal and staff made sincere efforts to help.
Check-in and check-out are typically smooth and quick. Housekeeping staff are praised for being courteous, quiet, and thorough—often responding swiftly to requests like extra towels or bottled water.
Some staff members also offer insider advice on nearby attractions, restaurants, and transportation, making the stay more convenient for first-time visitors to Beijing.
24-hour reception